Refund Policy

This Refund Policy outlines the terms and conditions under which iAMBBS may provide refunds for our consultancy services. We are committed to ensuring transparency and fairness in all financial matters with our clients.

Please read this policy carefully before engaging our services. By using our services, you agree to the terms outlined in this policy.

Our services involve various types of fees:

• Consultation Fees: Initial consultations are typically free of charge.
• Service Package Fees: Fees charged for our comprehensive admission assistance packages.
• University Fees: Tuition and other fees paid directly to universities.
• Third-Party Fees: Visa fees, travel costs, and other expenses paid to third parties.

This refund policy primarily covers iAMBBS service fees. University fees and third-party fees are subject to their respective refund policies.

Refunds may be considered under the following circumstances:

• Cancellation Before Service Commencement: Full refund (minus processing fees) if cancellation is requested before any services have been rendered.
• Service Not Provided: If iAMBBS fails to deliver promised services without valid reason, proportionate refunds will be issued.
• University Admission Denial: Partial refunds may be considered if admission is denied due to factors within our control.
• Visa Rejection: Partial refunds may be available depending on the stage of service completion and the reason for rejection.

Refunds will NOT be provided in the following cases:

• Services already rendered or partially completed
• Student withdrawal or change of mind after service commencement
• Admission denial due to false information provided by the student
• Visa rejection due to student's documentation errors or background issues
• Student's failure to meet university eligibility requirements
• Changes in student's personal circumstances or preferences
• Delays caused by the student's non-cooperation or late submissions

To request a refund:

1. Submit Written Request: Send an email to info@iambbs.com with subject "Refund Request" including your name, contact details, and reason for refund.
2. Documentation: Provide all relevant documentation supporting your refund request.
3. Review Period: Our team will review your request within 7-10 business days.
4. Decision Communication: You will be notified of the decision via email.
5. Refund Processing: Approved refunds will be processed within 15-30 business days.

Refund amounts depend on the timing of cancellation:

For fees paid to universities:

• iAMBBS is not responsible for refunding university fees
• University refund policies vary by institution
• We will assist in communicating with universities regarding refund requests
• Processing time depends on individual university policies

Approved refunds will be processed through:

• Same payment method used for original transaction
• Bank transfer to the account from which payment was made
• Cheque (in exceptional cases)

Currency conversion charges, if applicable, will be borne by the client.

If you are not satisfied with the refund decision:

• Submit an appeal in writing within 15 days of the decision
• Our senior management will review the appeal
• Final decision will be communicated within 10 business days
• All disputes shall be subject to the jurisdiction of courts in New Delhi, India

For refund-related queries, please contact us: